Terms of use & design disclaimer

These terms apply to your use of Scaffold-er, including the website, the designer, crew tools and finance features (the "Service"). By creating an account, applying for a licence or starting a subscription you agree to them on behalf of your company.

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.

The Service is designed for scaffolding and construction businesses operating in the United Kingdom. Its defaults, units, checks and guidance reference UK practice, such as the Work at Height Regulations 2005, CDM 2015, BS EN 12811-1, BS 5975 and NASC guidance including TG20.

The Service is available to businesses operating in the United Kingdom and Ireland. It is for business use only and is not offered to consumers. UK defaults and guidance do not establish compliance for an Irish site: a competent designer or engineer must verify the design against the rules, standards, manufacturer instructions and site conditions applicable where the scaffold will be used. In Ireland, consult the Health and Safety Authority's Code of Practice for Access and Working Scaffolds. The Service does not provide automatic certification for either country.

Scaffold-er is a planning and communication tool. It is not a substitute for a scaffold design, a structural calculation or professional engineering judgement.

All drawings, dimensions, measurements, bay and lift sizes, tie and load checks, safety warnings, material schedules, weights and cost estimates produced by the Service are indicative only. They may be incomplete or incorrect, and they rely on the information you enter.

Before any scaffold is erected, altered or used, you must make sure that: (a) a competent person has checked and approved the design, measurements and calculations; (b) any scaffold outside a recognised compliance sheet such as TG20 has a bespoke design from a qualified scaffold designer or temporary works engineer; (c) site conditions, ground bearing, ties, loading and wind exposure have been checked on site; and (d) inspections are carried out by a competent person as the law requires.

Passing the in-app safety checks does not mean a scaffold is safe, compliant or fit for purpose. Missing warnings do not mean a design has no problems.

You remain fully responsible for the design, erection, inspection, use, alteration and dismantling of every scaffold, and for meeting all health and safety law, including your duties as an employer, contractor or duty holder.

You are responsible for the accuracy of everything you enter into the Service, including site measurements, building outlines, material data, stock levels, prices, hours and rates. You must make sure your team is competent, trained (for example to CISRS standards) and supervised.

The Service is provided "as is". To the fullest extent permitted by law, we give no warranty that it is accurate, complete, error-free or suitable for any particular project.

We are not liable for any loss or damage arising from reliance on designs, calculations, measurements, schedules or estimates produced by the Service, including collapse, injury, property damage, delays, fines, lost profit or lost business.

Our total liability to you under or in connection with these terms is limited to the subscription fees you paid in the 12 months before the claim arose.

Nothing in these terms limits or excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under English law.

You agree to indemnify us against claims, losses and costs (including reasonable legal fees) arising from your use of the Service, your projects or sites, or any failure to have designs and calculations verified as set out in section 3.

Workspaces are licensed to companies. New company trials last three days from workspace creation and require no card details. The trial does not charge you automatically. When it expires, choose a paid plan and complete checkout to continue using the workspace. Paid plans are billed in advance, monthly or yearly, through our payment provider. You can cancel a paid subscription at any time, and access continues until the end of the paid period. Fees already paid are non-refundable except where the law requires otherwise.

We may suspend or end access if these terms are breached or fees go unpaid.

We process personal data in line with the UK GDPR and the Data Protection Act 2018. Your company controls the data it uploads, including crew details, timesheets, pay records and site photos, and we process it only to provide the Service.

Company data is kept in a private workspace that only your invited team can see. You must have a lawful basis for any personal data you upload about your staff or clients.

Optional website and advertising measurement: if you choose Allow optional measurement, we use random browser and visit identifiers to count visits, public page views, button/link clicks and approximate visible time on public pages. Device categories and broad referrer groups help the website owner understand traffic. We do not record form contents, names, emails, passwords, full referrer URLs or private workspace records. CEO and TEST visits are excluded. Google Ads may also use advertising cookies and device information to attribute a successful licence application to an ad; its application event uses a random deduplication identifier. Personalised advertising and enhanced conversions are disabled. Rejecting optional tracking does not affect use of the Service. Your consent choice and random browser identifier are stored on this browser for up to six months and can be changed using Cookie settings in the footer. Visitors are measured as browsers, not identified people. Google's privacy information is available at https://policies.google.com/privacy.

We may update these terms from time to time. We will post the new version here, and continuing to use the Service means you accept it.

Questions about these terms can be sent to contact@scaffold-er.com.